All Entries Tagged With: "complaint"
What I Learned About Customer Service From A Trolley Driver
“No man can get rich himself unless he enriches others” ~Earl Nightingale
I recently learned some powerful lessons about customer service from a trolley driver. I am telling this story because of what it taught me. We should all be students of customer service. We all serve someone and it is through this service that we [...]
July 21, 2008 | Jeff | Comments 18










