What I Learned About Customer Service From A Trolley Driver

windowslivewriterwhatilearnedaboutcustomerservicefromatro 1289btrolley thumb What I Learned About Customer Service From A Trolley Driver“No man can get rich himself unless he enriches others” ~Earl Nightingale

I recently learned some powerful lessons about customer service from a trolley driver.  I am telling this story because of what it taught me.  We should all be students of customer service.  We all serve someone and it is through this service that we earn a living.  I plan to use the lessons I learned last week to …

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Microloans Make A Difference For Those Living In Poverty

windowslivewritermicroloansmakeadifferenceforthoselivingi b705microloan 3 Microloans Make A Difference For Those Living In PovertyMicroloans or Microcredit are financial innovations designed to provide the very poor with the means to start or maintain small businesses.  These loans are very small and are designed to stimulate economic development. 

The concept has been a successful alternative in third-world countries like Bangledesh to traditional loans and charity.  Personally, I really like this idea.  Regular banks generally wouldn’t go near these borrowers and it seems that social assistance …

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I Think Everyone Should Be In Business For Themselves

I think everyone should at one time or another own and run a small business.  I co-founded and ran a company that provided outsourced technology services to other small businesses.  I was a managing partner of this company for about 8 years.  It was a great experience.  It gave me insights that I believe are very useful now in several areas of my life.  The company is still in business …

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