Customer Service: Enthusiastic Phrases I Would Like to Hear

happy customer Customer Service: Enthusiastic Phrases I Would Like to Hear Are you happy with the customer service you get?

It doesn’t matter whether you are a consumer, entrepreneur, manager, employee or volunteer.  Customer service is a topic that has significance for us all.

We all want good customer service when we are doing business with someone and it is important to acknowledge others want the same from us.

Customers are what makes the world go around for organizations of all …

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The Epidemic of Comfort and Convenience

admiral nimitz The Epidemic of Comfort and Convenience What governs your life?

It seems for many that comfort and convenience are what’s most important.  In fact, this is so prevalent that unofficially I’m calling it an epidemic.

People throw logic and good sense out the window in their pursuit of what makes them feel good right now.

I don’t have any problem with some comfort and convenience, but oughtn’t it be balanced with some long-term thinking?…

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What I Learned About Customer Service From A Trolley Driver

windowslivewriterwhatilearnedaboutcustomerservicefromatro 1289btrolley thumb What I Learned About Customer Service From A Trolley Driver“No man can get rich himself unless he enriches others” ~Earl Nightingale

I recently learned some powerful lessons about customer service from a trolley driver.  I am telling this story because of what it taught me.  We should all be students of customer service.  We all serve someone and it is through this service that we earn a living.  I plan to use the lessons I learned last week to …

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That Is Not My Job!

This is an attitude that will destroy any chance a person has of being highly successful in their profession.  It isn’t always expressed verbally, but you know it when you see it.  I’m pretty sure that I have uttered this poisonous phrase before and I know I’ve thought it.  I wish I could say I hadn’t, but I have.  It is a terrible attitude.  It limits us and keeps us …

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Become a Virtual Volunteer and Make a Real Difference

If you have some time, a desire to make a difference, and access to a computer then you can become a virtual volunteer.  Many organizations need individuals to share their time and talents to complete a wide variety of assignments via the Internet.  According to some of the sites I visited, volunteers are needed in researching topics, editing documents, developing web sites, writing proposals, creating curriculum, tutoring students, designing graphics, …

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